Grey Vick
President
Innovative Home Buyers
Wilmington, NC

Here's what Grey said:

I’m able to track exactly where our calls are coming from and I’m getting more leads because I’m able to salvage opportunities that our call center missed…this is a big deal for us because these missed opportunities are worth $15K to $20k each.

I also paid to do a door-to-door leave behind campaign and found it was my most successful marketing strategy yet. The key to making that work was being able to convert those warm calls into appointments, which we did after changing call centers thanks to call measurement.

Advertising cost way too much for me to just sit back and hope things are working, so this is extremely valuable.

I would definitely tell people to use your service if they’re spending money on advertising to generate calls.

New Call Solutions Quality Assurance

Want quality assurance?

Do you really know how prospective clients and customers are being handled on the phone?

Would like to know how to salvage good leads that never convert because of mishandled phone calls?

Obviously, getting and keeping customers is the most important part of any business, but a lot of customers slip through the cracks because of inadvertent or just plain dumb mistakes by sales people or staff who handle calls.

And because you or your top performers can't take every call and be there to course correct every sale or service call you need to have a simple system that allows you to get visibility on your day-to-day phone activity.

Most people find once they start measuring their calls, they identify priceless growth opportunities they never before knew existed.

Fixing telephone sales and service issues becomes much easier and just having a tool in place save countless dollars and lost revenue opportunity.

Now with our simple web-based technology you can get the quality assurance needed.

Adults don't deny their own data. 

Once you start recording both your inbound and outbound calls you'll get a clear picture of the level of performance you are getting from your staff and you'll have the tools to course correct to boost sales and ensure your customers are getting the highest level of service you offer.

You can't manage what you don't measure and getting quality assurance starts with our easy-to-use call measurement tool.

How to get started with New Call Solutions

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