About Our Company

Our passion is to help businesses increase telephone sales conversion and track the effectiveness of marketing so you can get more qualified leads and get a better ROI from advertising.

Based in Greensboro, NC we offer a practical web-based monitoring system to measure and record inbound and outbound phone calls.

Our tracking service allows companies to monitor the success or failure of ad campaigns, track incoming calls from advertising, determine ROI and identify strengths and weaknesses with regard to how prospects and customers are handled on the phone.

We’re able to help our clients capture caller information (names, addresses, phone numbers), peak call times, number of completed and missed calls and record the conversations for training and quality assurance purposes.
New Call Solutions also offers performance analysis services to improve an organization's marketing and call-handling effectiveness, training and coaching to help companies convert more callers into customers.

New Call Solutions LLC is founded by the marketing and sales expert, Ryan Pitz.

For nearly a decade Ryan Pitz, President of New Call Solutions, worked as Director of Marketing and National Accounts Manager for a nationally recognized sales and business development firm. 

Throughout his career he has helped thousands of sales and marketing professionals from all over the globe to sell more effectively, generate more leads, more referrals and successfully market their businesses in ways that increase cash-flow.

Ryan has extensive marketing, sales and management experience working with small business owners, corporate executives, sales professionals and marketing managers.

Ryan is married and lives in Greensboro with his lovely wife Corey.

A former college football player, he enjoyed high levels of success at Hampden-Sydney College in Virginia and graduated with a BA in Religion.

Problems we solve….

Businesses don’t know how to track the effectiveness and return on investment from their marketing and advertising.
We clearly identify which of your marketing and advertising are generating phone calls by placing tracking numbers in various ads.

Businesses spend BIG $$ on marketing to generate new inquiry calls, but the calls aren’t handled effectively and converted to appointments – so even if their marketing is working there’s a breakdown in their customer acquisition process and they’re losing money.
We give business owners an easy-to-use system to listen to and review calls online for quality assurance and training purposes

Businesses don’t have a way of easily capturing the contact information of every person who calls their office for future marketing and follow-up.
We automatically capture the name, mailing address and phone number of every person who calls your office through our tracking system and it all goes into a database.

Businesses miss phone calls at off hours, they don’t know when they miss calls, they don’t properly staff the front desk and prospective customers call elsewhere.
We show you when and where most of your phone calls come from, can forward calls and can notify you of missed calls so you never lose an inquiry opportunity

Their marketing and advertising doesn’t produce the targeted, quality response they want, but they don’t know it.
We’re able to record all calls that come to your front desk or receptionists from your marketing so you can hear what kind of prospects your marketing is producing and where they are in the buying process.

They don’t have a way to definitively holding salespeople accountable for outbound calls.
We track how many outbound calls your salespeople make and can record calls for training and quality assurance purposes.